Passwords must be between 8 and 16 characters and must have: Uppercase letter, lower case letter, a number and one of these special characters !"#$%&()*+,\-./:;<=>?@[\\\]^_`{|}~]

In order to recover, or change, your password you must first obtain a verification code.

If this is the first time you have used Heliarc click on the 'New User Verification' link.